Hello, I am Tom Robak, SERWER CEO
I have been involved in hosting services since 2001. It was then that I had my first simple HTML website. Literally two years before WordPress was founded.
I have used hundreds of hosting companies since then. It was a great experience and lesson.
16 years later I created hosting for WordPress.
Why was SERWER created?
Hosting was created out of the need and general bad experience with the hosting companies. There were quite a few reasons for dissatisfaction:
- Poor performance: This is due to several factors, ranging from the speed of the hosting machine’s connection to the world, to low performance resulting from cheap components and weak configuration.
- Outdated Technology: Big hosting companies conservatively adopt modern technology. There are many reasons for this, but the fact is technology rushes forward to make things easier and better for us.
- Poor Technical support: The level of knowledge and approach always left something to be desired. Either they reply after a few days, or say your request is impossible to do.
- Empty slogans: cheap hosting plans, infinite disk space … it’s hard to believe it still works.
And here began the adventure of building better hosting. The first hosting was created for my own needs and to host my customer’s websites in 2015. Several years of experience in working with WordPress meant that I knew exactly what kind of hosting and configuration I would like to use to have the best website performance and modern technology. The next two years are polishing technical support and finally opening up to anyone looking for a better hosting solution.
In July 2017, dreams of fast hosting came true. Fully optimised hosting for WordPress has started. Two years later, the hosting service received its brand – SERWER (which simply mean server from polish language).
Today we are facing the hosting market, it is a veritable oligopoly in which customers have become anonymous positions in the spreadsheet, and the quality of the services provided is worrying. We’re changing it, but our goal is not (and never will be) to beat the competition or convince users to change. We do what we believe and our vision attracts like minded customers who are looking for a better hosting solution.
What makes us stand out?
SERWER.IO has three simple rules that shape our existence in the hosting market:
We care about users
We provide fast and effective technical support. We have knowledge and use it every day, because our users are not just items in a spreadsheet. We care about you and the security of your websites. We monitor availability, detect DDoS attacks, scan and remove malware every day. We are always available for you and ready to help with any technical issue.
We use modern technology. We optimise our servers so that your website loads in no time. To ensure great performance, we use LiteSpeed, new machines with AMD processors and NVMe disks (because SSDs are too slow), fast MariaDB databases, modern PHP 7.x and PHP 8, Redis and most importantly – LScache. Unlike the competition, we do not overload servers with pages, we make sure that everything is optimised and we focus on quality first.
It’s NOT complicated
We have nothing in small print. We are not cheating. We provide an easy-to-use and modern Plesk panel. You have all the necessary tools at your disposal, and if you need individual solutions, we implement them for you. If you have a problem, we help you solve it.
Check our offer. We have options from the basic hosting to demanding solutions. Find something for yourself or contact us if you need something special!